All pieces are handmade to order. We ship using Priority so that in the event that your jewels are lost or damaged during transit, they have insurance.
Once you order an item, it will be made and shipped within 14 business days. Should your item take longer for some unknown circumstance, you will be notified immediately.
International shipping rates apply.
Our jewelry will be packaged in a black velvet box or a black velvet jewelry bag, and will include a small polishing cloth to keep your metal jewels shining and healthy. Please store your jewelry in its original box, so as to prevent any damages or scratches. Some delicate items will arrive with additional protection in the effort to prevent damages during transit.
Gold finishes on jewelry live and breathe with the surrounding elements and will thus deepen over time. Because they are dynamic and will strengthen in tone, they will take on a new beauty. Should you desire the glisten of fresh gold, simply wipe your piece with Brasso. However, we perceive the aging process as exquisite, as it provides you with a stronger and far more beautiful piece of jewelry than when you received it.
Please contact Sara at Tao + Hawk Collection with any inquiries, concerns, or jewelry care issues: firstname.lastname@example.org.